Merchant-Integration

How to Find a Reliable Credit Card Processing Company

There are plenty of credit card processing companies that provide merchant solutions, but how do you find the most reliable credit card processing company for your business? In the payment industry, reliability is based on these three principles: customer support, security and safety, and liability.
Strong Customer Support

Almost every company has a customer support team, however, that doesn’t mean that they are all reliable. When it comes to payment processing, it is crucial that you speak with a live operator. Robots won’t be able to help you when you are facing serious issues. It is also important that client support is easy to get a hold of. Topics such as fraud detection, charge backs, and security breach need immediate attention, so the last thing you want to do is call a Customer Support hotline just to be put on hold for the next two hours. Find yourself a reliable credit card processing company that offers 24/7 client support with a live operator. This will come in handy when you least expect it.

Security and Safety

A reliable credit card processing company will also use top of the line technology to protect you and your customers. Your processor should make it a priority to not only stay Payment Card Industry (PCI) compliant, but to make sure that customer data is secured to the fullest extent. Using technology such as encryption and tokenization are a few ways to keep information secure.

Liability

Believe it or not, you can find a provider that will give you all the benefits of accepting credit cards while taking away the stress of managing data security. Some merchant services providers will use their own servers to store your customers’ credit card information. This significantly reduces liability on your end in the rare case of a data breach. So you can go ahead and do what you do best: run your business. Click here for more tips on how to search for a reliable credit card processing company.