Customer Invoicing and

Bill Pay Portal for Epicor

Want a better way to invoice your customers? You might consider a customer invoicing and bill pay portal for Epicor, which would eliminate the need to reconcile your books each time a customer pays off an invoice.

A better customer experience

As technology has progressed, the way we use technology has changed, too. Customers now expect fast and convenient interactions with businesses, even in the B2B space. They may be willing to do without some of the frills of B2C interactions, but they don’t want companies to waste their time. Coordinating times with a vendor to read credit card information over the phone feels like an outdated process to them.

It is an outdated process, which is why the switch to a customer invoicing and bill pay portal feels so natural to both businesses and customers. An online invoicing portal makes payment collects convenient and efficient.

When you upload an invoice, your customer will be emailed a secure link to the online portal. They can pay down their invoices on their own time, using any smart device.

Using an online invoicing portal is also more secure than relaying credit card information over the phone or email. Sending credit card information through email in particular leaves your customers wide open to fraud. Payment portals have strict security protocols that include high-level encryption and tokenization. You can read more on the basics of payment security here.

Many invoicing portals give you the option to accept partial payments. Features such as automated email reminders and the ability to visually customize your portal allow you to fine-tune the entire experience.

Integrate your invoicing portal with Epicor

Some customer invoicing portals have the capability to integrate with your accounting software. This integration allows you to upload invoice details to the portal directly from Epicor. When a customer pays off an invoice in the portal, the system syncs them back to Epicor and automatically updates the AR and GL.

EBizCharge Connect

After hearing our customers’ stories about the laborious process of collecting payments, we developed EBizCharge Connect, one of the very first integrated online invoicing portals. Since its creation, we’ve given our customers free access to EBizCharge Connect as a way of providing the best payment experience possible. If you’re interested in seeing a demo of our customer invoicing and bill pay portal for Epicor, contact us.

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